Find Consultations

  • Yarlington's Customer Scrutiny Consultation

    Yarlington’s customer scrutiny group is called ‘Challenge and Change’. This is an independent group of Yarlington customers who ‘scrutinise’ or review Yarlington’s services and processes. They explain what we are doing well and how we can improve. More
    Closed 23 July 2018
  • Customer Charter

    Yarlington have created a draft Customer Charter and would like your views, as Yarlington customers on what is in it and how it can be improved. What is a Customer Charter? A Customer Charter is a group of commitments which sets out to customers the level of services they can... More
    Closed 12 October 2018
  • Estate Services Consultation

    Yarlington are looking at the way we manage our estate services including communal horticulture and cleaning. As a customer who pays for these services we would like to know your views of any additional services we may be able to provide for your communal areas and if you would be... More
    Closed 16 August 2019
  • Customer Priorities Consultation

    In November 2019, Radian and Yarlington came together as one organisation. As we begin to bring the two organisations even closer together there is an opportunity to create a new organisation that improves our services and better meets your needs. If you would... More
    Closed 7 February 2020
  • Your views on safe re-introduction of services

    For the safety of you, your family and our colleagues during the coronavirus outbreak, we have reduced the level of services provided. We also moved some of our face to face engagement online and over the phone. We continue to follow the advice of the government and Public Health... More
    Closed 29 May 2020
  • Simplifying our structure

    We want to simplify the Abri Group and need your help On 5 October 2020 we became Abri. All the landlords within the Radian Group, including Yarlington Housing Group (Yarlington), Drum Housing Association Ltd (Drum) and Portal Housing Association Ltd (Portal) come under the Abri... More
    Opened 19 October 2020
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