Abri’s Resident Scrutiny Group is an independent group of customers who look at the performance and services delivered to find out what’s good, what’s bad, what’s missing and how things can be better. This is done through collaboration with colleagues from across the organisation.
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All the landlords within the Radian Group, including Yarlington, Drum and Portal come under the Abri brand but are separate landlords. I’m sure you’ll agree, the difference between our name Abri and your landlord, is quite confusing. So, we want to make it simpler by merging all three...More
We want to simplify the Abri Group and need your help
On 5 October 2020 we became Abri. All the landlords within the Radian Group, including Yarlington Housing Group (Yarlington), Drum Housing Association Ltd (Drum) and Portal Housing Association Ltd (Portal) come under the Abri...More
For the safety of you, your family and our colleagues during the coronavirus outbreak, we have reduced the level of services provided. We also moved some of our face to face engagement online and over the phone.
We continue to follow the advice of the government and Public Health...More
For the safety of you, your family and our colleagues during the coronavirus outbreak, we have reduced the level of services provided. We also moved some of our face to face engagement online and over the phone.
We continue to follow the advice of the government and Public Health...More
Radian have created a draft Customer Charter and would like your views, as Radian customers, on what is in it.
What is a Customer Charter?
A Customer Charter is a group of commitments which set out to customers the level of services they can expect from us. ...More
In November 2019, Radian and Yarlington came together as one organisation.
As we begin to bring the two organisations even closer together there is an opportunity to create a new organisation that improves our services and better meets your needs.
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In November 2019, Radian and Yarlington came together as one organisation.
As we begin to bring the two organisations even closer together there is an opportunity to create a new organisation that improves our services and better meets your needs.
If you would...More
Yarlington are looking at the way we manage our estate services including communal horticulture and cleaning.
As a customer who pays for these services we would like to know your views of any additional services we may be able to provide for your communal areas and if you would be...More
Yarlington have created a draft Customer Charter and would like your views, as Yarlington customers on what is in it and how it can be improved.
What is a Customer Charter?
A Customer Charter is a group of commitments which sets out to customers the level of services they can...More
Yarlington’s customer scrutiny group is called ‘Challenge and Change’. This is an independent group of Yarlington customers who ‘scrutinise’ or review Yarlington’s services and processes. They explain what we are doing well and how we can improve.
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